Shipping Policy
SHIPPING POLICY
Thank you for shopping with Exquisite Desires. We appreciate your support and are committed to delivering your order as quickly as possible.
Order Processing
Orders are typically processed within 2–3 business days, excluding weekends and U.S. holidays.
During new product releases, holidays, or periods of high order volume, processing times may be slightly longer. If there is a significant delay, we’ll do our best to notify you.
Shipping
Shipping costs and available shipping methods are displayed at checkout.
Once your order has shipped, you’ll receive a confirmation email with your tracking information.
Tracking Your Order
Tracking information will be sent to the email address you provided at checkout. Please allow up to 24 hours for tracking updates to become available after your shipping confirmation.
Incorrect Shipping Information
Please make sure your shipping address is accurate before placing your order.
Exquisite Desires is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided at checkout.
Delayed Deliveries
Once your package has been shipped, delivery is handled by the shipping carrier. While we’ll gladly help you track your package, we cannot guarantee carrier delivery times or control delays caused by weather, holidays, or other unforeseen circumstances.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost, please contact us within 7 days of the expected delivery date.
Please include:
- Your order number
- Photos (if the item was damaged)
- A brief description of the issue
Email: exquisitedesires56@gmail.com
We’ll review your claim and work with you to find an appropriate solution.
Contact Us
If you have any questions about shipping, please contact us:
Email: exquisitedesires56@gmail.com
Phone: (515) 400-7051